FAQs
Where are you based?
I'm a home baker based in The Meadows, Keynsham
Are you registered and insured?
Yes I am fully registered and insured and have a 5* Food Hygiene Rating
Do you deliver?
Yes I can deliver to the local area for a small fee, please include this in any enquiry messages.
Do you cater for allergies?
I can bake specialist cakes to cater for allergies, but please be aware that my kitchen handles different allergens including nuts, dairy, gluten and others,. While I take steps to minimise cross-contamination I cannot guarantee that any dish is 100% allergen-free.
Please feel free to ask for an ingredients list when enquiring, and all products come with ingredients lists on the packaging.
When is payment due?
An invoice will be sent to you once your order is confirmed and it must be paid in full before it is picked up or delivered. Prices can be found at the bottom of each website page.
How can I pay?
Payment can be made by a SumUp payment link which will be on the invoice, or by cash by arrangement.
Data
I may collect information from you including but not limited to your name and contact details, including email address.
I require this information to understand your needs, reply to your enquires and provide you with a professional service.
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable, physical, electronic and managerial procedures to safeguard and secure the information I collect online.